Parkroyal Collection Kuala Lumpur Hotel, Kuala Lumpur - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

PARKROYAL COLLECTION Kuala Lumpur, a 5-star hotel in Bukit Bintang's retail district with exclusive malls like Pavilion and Starhill Gallery, features an entire floor dedicated to holistic wellness with an exquisite spa, modern gymnasium, and outdoor saltwater pool.

Family-Focused Contemporary Accommodations

The Urban Family Suite features LED smart TVs with Chromecast capabilities and USB charging ports. PARKROYAL Collection rooms offer premium eco-friendly amenities, with options including the themed suites featuring Sky Wanderer, Enchanted Sweets, Journey in the Wild, and Choo Choo Train designs.

Botanical-Inspired Dining Venues

The Botanist Lounge & Bar showcases contemporary classics and house-made cocktails using native herbs. Thyme restaurant integrates leafy-green plants for breakfast, lunch, and dinner service, offering clean-eating wraps and Moroccan tagine alongside plant-based options.

Wellness Floor Facilities

The state-of-the-art fitness center provides cardio equipment and free weights. Level Six houses a plush spa offering Elemis treatments, while the saltwater pool enables daily lap swimming.

Central Golden Triangle Location

PARKROYAL COLLECTION Kuala Lumpur sits minutes from Petronas Twin Towers and KL Tower. Direct access to shopping includes Pavilion Kuala Lumpur with 700+ retail outlets and the traditional Sungai Wang Plaza.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lifestyle King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

Check Prices

Signature Suite

Max:

2 persons

50 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

Check Prices

Signature Suite

Max:

2 persons

50 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Kuala Lumpur 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.7 mi

Kuala Lumpur International (KUL) 36.9 mi

Train

Ampang Park Station 1.2 mi

Old Kuala Lumpur Railway Station 1.4 mi

Metro stations

Bukit Bintang1000 ft

Tun Razak Exchange3000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

street view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Events

Petronas Twin Towers

1.1 mi

Mall

Suria KLCC

1.1 mi

Parks

KLCC Park

1.7 mi

Mall

Chinatown

1.3 mi

Aquarium

Aquaria

1.0 mi

Kuala LumpurMalaysia

Dataran Merdeka

1.3 mi

Kuala LumpurMalaysia

Alor Street

2400 ft

Market

Central Market

1.5 mi

Events

Kuala Lumpur Convention Centre

4100 ft

Mosque

National Mosque of Malaysia

1.4 mi

Amusement & Theme Parks

Berjaya Times Square Theme Park

2300 ft

Stadiums

Merdeka Stadium

1.6 mi

Stadiums

Stadium Negara

1.6 mi

Pagoda

Sri Maha Mariamman Temple

1.4 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

KLCC - Bukit Bintang Pedestrian Walkway

3900 ft

Museums

Petrosains

1.2 mi

Parks

KL Forest Eco Park

1.1 mi

438 Jalan Tun Razak

Trec Kl

1.1 mi

Shopping Area

The Weld

1.0 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

1500 ft

Mall

Sungei Wang Plaza

1300 ft

Mall

Lot 10

900 ft

7 Jalan Bintang

Low Yat Plaza

1900 ft

Mall

Pavilion KL

2000 ft

Mall

Bukit Bintang

900 ft

Museums

Museum of Illusions

1000 ft

Museums

Selfie Museum KL

1100 ft

Kuala LumpurMalaysia

Bintang Walk

800 ft

Shopping Area

Berjaya Times Square Kuala Lumpur

1400 ft

Restaurants

Kim Gary Restaurant

800 ft

Sungei Wang Plaza G083 &084

Q Cup cafe

400 ft

Blues and Bees

500 ft

Jalan Sultan Ismail 3rd Floor Lot 10

Marakesh Restaurant

1200 ft

No. 148 Jalan Bukit Bintang

Overseas Restaurant

1200 ft

84-88 Jalan Imbi

Restoran Beriani Asif

1000 ft

Jalan Padang Walter Grenier Off Jalan Imbi

The Tokyo Restaurant

800 ft

50 Jalan Sultan Ismail Lot 10

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.8

Location

9.0

Service

7.8

Dining

7.2

4/5 based on 3894 reviews

#37 of 386 hotels in Kuala Lumpur based on Tripadvisor

Edward

United States of America, January 2025

6.0/10

During my stay at Parkroyal Collection Kuala Lumpur, I appreciated the fantastic location and the cleanliness of the hotel. The staff were incredibly helpful and attentive, which made my experience much more enjoyable. However, I did encounter some issues, like noisy construction nearby and some minor delays with housekeeping. Overall, it was a decent stay considering the positives but there are areas for improvement. 🏨😉

Rooms

7.0

The room was quite spacious and comfy, although slightly dated. I did notice the air conditioning malfunctioned at times, which made my stay a bit uncomfortable.

Service

8.0

The staff were friendly and professional, though I faced some delays when requesting items. Despite that, the housecleaning was generally quick to respond, which I appreciated.

Location

9.0

The location is fantastic, just a short walk to major shopping spots like Pavilion and Lot 10. It wasn't too crowded compared to other hotels nearby, making it easy to explore the area.

Dining

7.0

Dining options were varied with lots to choose from for all tastes, though some dishes weren't kept as hot as I would have preferred.

Facilities

8.0

The hotel has a comprehensive range of facilities, including a well-equipped gym and a lovely pool area. However, I found the Wi-Fi connection to be a bit slow at times.

David

United States of America, December 2024

5.8/10

I had a pleasant stay at Parkroyal Collection Kuala Lumpur. The hotel's location was fantastic, just a short walk from Jalan Alor and plenty of shopping centers. My room on the 19th floor was modern and clean, offering stunning city views. However, the buffet breakfast service could be hit or miss, especially during busy hours, which was a bit frustrating during my second visit.

Rooms

8.0

My room was modern, clean, and offered a beautiful view. The overall ambiance was good, but it felt a bit cramped at times.

Service

8.0

The front desk staff was fantastic; they were helpful and efficient. However, the breakfast service could be inconsistent during peak times.

Location

9.0

The hotel's central location is a major plus, conveniently situated near shopping malls and great dining options.

Dining

8.0

The breakfast spread was varied and offered many options, though I found the service during peak breakfast hours could improve.

Facilities

7.0

While the hotel has good facilities, including a pool and gym, some aspects like the breakfast area could benefit from better management during busy times.

Craig

United States of America, November 2024

5.0/10

My stay at Parkroyal Collection Kuala Lumpur was quite a mixed bag. While the location and room quality were fantastic, some service issues dampened my experience. I appreciated the helpful staff and the amenities, but I did encounter some hiccups during check-in and room maintenance that need improvement.

Rooms

8.0

The room was spacious, clean, and well-maintained, featuring a large bed and comfortable pillows that made my stay enjoyable. However, I noticed that the TV was positioned only for viewing from the armchair, which was a bit inconvenient for relaxing in bed.

Service

6.0

The staff were generally friendly and accommodating, particularly in the Orchid Club where they provided excellent service. However, I experienced delays in receiving my second room key and had issues with the toilet that took some time to address.

Location

9.0

The hotel's location is really good, being near major shopping areas and attractions like the Petronas Twin Towers. It's easy to walk to several dining and shopping options, making it a prime spot for exploring Kuala Lumpur.

Dining

7.0

The dining options, especially in the Orchid Club, offered a diverse range of cuisines including Malay, Indian, and Western foods. However, I found the breakfast to be on the expensive side at 58 RM, and I preferred to skip it.

Facilities

7.0

Facilities were good with a lovely pool and free Wi-Fi that worked well for streaming. However, the lack of timely housekeeping was a downside. They didn't arrive until late afternoon, which caught me off guard after returning to my room.

Susan

United States of America, November 2024

6.2/10

My stay at Parkroyal Collection Kuala Lumpur had its ups and downs. The location is fantastic, and the breakfast buffet had some great options. However, I found the room a bit small and the noise from nearby construction was a bit annoying. Overall, it’s a solid choice, especially considering the friendly staff.

Rooms

6.0

I stayed in a Lifestyle Premier King room, and I found it to be a bit cramped. It had a nice clean look, but the light switches were confusing and I faced some issues with the drainage during my showers.

Service

7.0

While the staff were friendly, I noticed there were some slow service issues, particularly during busy meal times at the Garden Ballroom. I also found the check-in/check-out process could use some efficiency.

Location

9.0

The location couldn’t be better! It’s super close to great shopping spots like Pavilion and Jalan Alor, which made exploring the area a breeze.

Dining

7.0

Breakfast had a lot of variety, though some items weren't great, like the waffles. The food selection was decent, but there were times I wanted something a bit more exciting.

Facilities

6.0

The hotel did offer good basic amenities and daily cleaning service. However, there were some facilities like the pool that were a bit noisy thanks to construction nearby.

Arthur

United States of America, November 2024

6.2/10

I had an amazing stay at Parkroyal Collection Kuala Lumpur! The staff was super friendly and welcoming right from my arrival, making me feel at home. My room was spacious and comfy, offering great views of the pool and the iconic KL Tower. However, the Wi-Fi could've been a bit faster, and I did encounter a couple of minor issues with housekeeping. Overall, a fantastic experience that I would definitely repeat!

Rooms

10.0

My room was spacious, clean, and had a great pool view. The bed was large and comfortable, but on the firmer side. Loved the amenities provided.

Service

10.0

The staff were warm and welcoming, always willing to help. From concierge to front desk, everyone was professional and attentive.

Location

9.0

The hotel is perfectly located near great shopping spots and accessible transport options like the monorail. It made exploring the area super convenient.

Dining

7.0

The dining options were decent with a good range of meals, though the breakfast buffet could use more variety, especially for veggie options.

Facilities

8.0

The hotel offers excellent facilities, including a lovely pool and a spa that left me feeling rejuvenated. Though the pool bar service was a bit slow, overall amenities were great.